How do I search for available properties?
- To search for available properties, simply go to our homepage and input your desired location, check-in date, check-out date, and the number of guests, and click on the search button.
How do I book a property?
- To book a property, first search for the available properties in your desired location, select the one you want, choose your check-in and check-out dates, select the number of guests, and click on the “Book Now” button. Follow the prompts to complete the booking process.
How do I pay for my booking?
- You can pay for your booking online using any major credit card or PayPal. We use a secure payment gateway to ensure that your payment information is safe and secure.
What if I need to cancel my booking?
- Our cancellation policy varies depending on the property you book. Please check the property’s cancellation policy before making your booking. If you need to cancel your booking, simply go to your account dashboard and follow the cancellation process.
What happens if I have a problem during my stay?
- If you have any issues during your stay, please contact our customer support team as soon as possible. We will do our best to resolve the issue and make sure that you have a great stay.
Can I bring pets with me?
- This depends on the property’s pet policy. Please check the property listing to see if pets are allowed.
Is smoking allowed in the properties?
- Smoking policies vary by property. Please check the property listing to see if smoking is allowed.
Can I add extra guests to my booking?
- This depends on the property’s guest policy. Please check the property listing to see if additional guests are allowed and if there is an additional charge.
What if I need to change my booking dates?
- If you need to change your booking dates, please contact our customer support team as soon as possible. We will do our best to accommodate your request, subject to availability.
What if I need to make a special request?
- If you have a special request, please contact our customer support team as soon as possible. We will do our best to accommodate your request, subject to availability.
How do I leave a review for a property?
- After your stay, you will receive an email inviting you to leave a review for the property. Simply follow the link in the email and fill out the review form.
How do I check in to the property?
- After you have completed your booking, you will receive check-in instructions from the property owner or manager. Please follow these instructions carefully.
Can I book a property for a large group?
- This depends on the property’s guest capacity. Please check the property listing to see the maximum number of guests allowed.
What if I have other questions or concerns?
- If you have any other questions or concerns, please contact our customer support team. We are here to help you have a great stay!
Can I book a property for a long-term stay?
- This depends on the property’s availability and long-term stay policy. Please contact our customer support team if you are interested in booking a property for a long-term stay.